Overview of Citcom's Support
Options
Citcom
provide a range of support
options to cater for various
business sizes and specific
needs. Each of these options can
be further tailored or combined
so you can virtually design your
own requirements to match your
needs.
Following are our standard
support agreement offerings to
meet the majority of business
needs and budgets. You can
select individual types of
support or combine them to meet
your specific needs and budgets:
Support
Agreement Benefits
All
Citcom clients with support
agreements receive these
benefits...
On-Call Help Desk
Support
Priority Response
On Call
Engineering Expertise
Reduced Hourly
Rates
Service Reports
Dedicated Account
Management
FREE SITE AUDIT
!!!
Contact
the Citcom team to discuss the
option of a NO OBLIGATION, FREE
SITE AUDIT. So whether you just
need to ensure your systems are
set up correctly or your backups
are running as they should,
contact us to discuss your
specific needs. We offer a free
one hour audit within the
Auckland region and will give a
completely independent
assessment of your environment
and any necessary advice.
Email us
now by clicking
here
for more information.
