Overview of Citcom's Support Options

Citcom provide a range of support options to cater for various business sizes and specific needs. Each of these options can be further tailored or combined so you can virtually design your own requirements to match your needs. Following are our standard support agreement offerings to meet the majority of business needs and budgets. You can select individual types of support or combine them to meet your specific needs and budgets:

  • Help Desk Support
  • Managed Services Support
  • Fixed Rate Total Site Support
  • Time and Materials Support
  • Guaranteed Response Support
  • Pre-Purchased Hours Support