Time and Materials Support
Our basic support option for those businesses with minimum IT support requirements and just want to pay as needed. Citcom offer competitive hourly rates and will attend urgent calls on a best effort basis.
Your business will still have the benefit of all of our engineering resource including Help Desk and On-Site requirements and all calls are charged on a time and materials used basis.
For those businesses who use Citcom support on a regular basis we offer even further reduced hourly rates and additional discounts for prompt payment.
Additional Citcom Support Options..
You can add any of these additional support options to create the exact services you need.